Industrial and Customer AI Powered Platform

AI-Powered Industry & Customer Intelligence Platform (Local, Private & Fully Automated) Client Challenge

The client needed a reliable, always-on monitoring system to track customers, competitors, and the broader thermoset plastics ecosystem (SMC, BMC, DMC, composites, and molding). Existing tools were either expensive, API-dependent, or cloud-based—raising concerns around data privacy, long-term cost, and customization limitations.

Problems

Client required:

  1. Hourly monitoring without manual effort
  2. Immediate alerts for high-risk business events
  3. Clean executive summaries instead of raw news feeds
  4. A system that runs locally, under their full control

Solutions

We architected a scalable, modular AI monitoring platform using proven open-source technologies:

  1. Ollama running locally for AI reasoning, summarization, and relevance scoring
  2. Google News + general web search as free, reliable data sources
  3. Local storage for article history, metadata, and performance analysis
  4. n8n (self-hosted) for workflow orchestration and scheduling

The platform runs on a high-performance workstation (Ryzen 9, 128GB RAM, RTX 5090), enabling the use of large, state-of-the-art local models such as Llama 3.1, Qwen 2.5, and Mixtral—ensuring enterprise-grade AI output without cloud exposure.

Intelligent Monitoring Framework

The system operates across four distinct monitoring categories, each optimized for business intelligence:

General Industry Monitoring

Tracks suppliers, competitors, materials, and technology trends across the thermoset plastics sector.

General Customer Monitoring

Monitors daily news related to each customer, including subsidiaries and geographic context.
Local AI News & Risk Monitoring Platform for European Enterprises

Red Alert Monitoring

Detects critical events (insolvency, restructuring, closures, acquisitions) and sends instant email alerts with AI-generated summaries.

Event-Driven Follow-Up Tracking

Automatically initiates long-term monitoring when serious events occur, providing continuous updates until resolution.

AI Processing & Automation

Every hour, the system:

Generates hundreds of targeted search queries

Filters only newly published content

Uses local AI to:

  1. Score relevance (0–10)
  2. Generate executive summaries
  3. Detect high-risk events with precision
  4. Produces a branded, executive-ready PDF report
  5. Sends real-time alerts for urgent developments

Weekly, the AI analyzes collected data to identify emerging industry keywords, helping the client stay ahead of market shifts—while keeping final approval fully human-controlled.

Results & Business Impact

  1. Zero manual monitoring required
  2. Immediate visibility into high-risk customer events
  3. 100% data privacy and ownership
  4. No recurring API or AI usage costs
  5. Improved strategic decision-making with concise, AI-curated insights

The client now operates with continuous market awareness, reduced risk exposure, and a future-proof intelligence system that evolves as new AI models become available.

Project Information

Project Name:
AI-Powered Industry & Customer Intelligence Platform (Local, Private & Fully Automated) Client Challenge
Client:
Tommix
Category:
Artificial Intelligence,
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